5 questions your hotel should answer instantly

A hotel generates data all the time: reservations, payments, channels, guests. The problem is not having data, it is turning it into fast answers. These are five questions any hotel should answer instantly, and that Spider Data answers with no IT or analyst.

1. Which channel really pays off most?

It is not just how much each channel sells, but how much is left after commissions. Crossing revenue with distribution cost tells you where to push.

2. Who has not paid?

Outstanding balances, deposits and cash reconciliations, up to date. A simple question that in many hotels takes hours of manual review.

3. How much is a returning guest worth?

Who repeats, where they come from and how much they spend in total. It is the basis for deciding which guests are worth investing in.

4. How is the month vs the last one?

• Occupancy, ADR and RevPAR compared to the previous period.
• Pace: how the booking rhythm is going for the coming weeks.
• Channel mix: where reservations are coming from.

5. What went off the norm today?

A drop in occupancy, a channel that spiked, a payment that did not come in. With alerts, you do not have to keep checking: the system tells you.

Spider Data’s difference is that it answers these five questions by crossing your whole operation, live and without you needing a data team. It is business intelligence your team actually uses.